dnata’s Home Check-In service brings relief to UAE passengers


DUBZ, a wing of dnata, is first in the world to offer airport services at home with complete safety and security

Dubai: Home Check-in and Home PCR Testing services offered by dnata, through its off-airport wing DUBZ, have brought huge relief to passengers travelling from the UAE amid the ongoing pandemic caused by Covid-19.

The first-of-its-kind service being showcased at the Airport Show, opened at Dubai World Trade Centre on Monday, is getting great attention.

A mobile check-in van equipped with the latest technology is integral to the success of the Off-Airport check-in procedures. 

A team of DUBZ’s well-trained staff visits the passenger’s home, receives the baggage, issues the boarding pass and transports it to the airport to ensure a hassle-free travel experience for the passengers who avoid the airport queues, baggage transportation, and other travel related inconveniences.

They ensure complete safety with step-by-step baggage imaging, 360-degree CCTV and GPS tracking.

Samer Sobh, COO & Co-Founder of DUBZ, said, “We are the first to bring the airport services to the city with complete safety and security. With nationwide coverage, passengers can streamline their travel journey by embarking on the first and most critical step, from the comfort and safety of their own homes,” he said.

DUBZ also offers a similar facility to arriving passengers, who can go home soon after completing immigration control. The company will collect their baggage, get it cleared by the customs and deliver it to their doorstep.

Currently dnata is offering the services to passengers of 13 airlines including UAE national carriers Emirates, Etihad and flydubai. Saudia and Qatar Airways passengers can also avail their services.

Samer Sobh said, “In the current scenario, our services have become even more significant as it ensures minimum contact with people during the journey. Since we also issue the boarding pass at their location, passengers can go directly to the immigration counters.”

DUBZ is now offering group check-in and PCR Testing services that are much in demand as many companies put their staff in quarantine before travelling to the new locations.

They are planning to replicate the success in other countries. “We are in an advanced stage of discussion with several countries in the Gulf and Europe,” he added.

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