Dubai, UAE – Supported by the Association of Trade & Commerce, the countdown for the 2nd Annual CX & Loyalty Summit & Awards MENA has begun, as registration remains open. Amongst professionals from regionally renowned corporations such as GMG, Etisalat UAE, Talabat, ENOC, and Abu Dhabi Health Services – SEHA, Verve Management strives to share insights on innovative approaches designed to manage customer interactions while maximizing value.
In a world where customer experience is a key differentiator, the CX & Loyalty Summit & Awards MENA –at the Meydan Hotel, Dubai, on November 1st & 2nd – explores digitalization and its impact on loyalty and communication, across the board.
Verve Management’s lineup of exceptional speakers includes:
- Himanshu Malhotra, Advisor – Chairman’s Office, The Department of Municipalities and Transport
- Ahmed Khedr, Vice President Retail, Etisalat UAE
- Dr. Tahir Hussain, Group Chief of Operational Excellence, Abu Dhabi Health Services – SEHA
- Suryaveer Singh, Loyalty Head, ENOC
- Maram Habbash, SVP Client Experience – Retail and Treasury, Mashreq Bank
- Hazem El Zayat, Chief Experience Officer – MENA, Memac Ogilvy
- Pallav Singhvi, Vice President – Consumer, Almosafer (part of Seera Group)
- Rami Zahran, Chief Marketing Officer, Saudi German Hospital
- Amelie Brechoire, Vice President Loyalty and Guest Experience, Asia, Middle East, Africa, Accor
- Ilaria Buonpane, Customer Experience Director – MENA, Talabat
- Nuran Mekky, Group Head – CVM Operations and Customer Experience, Gargash Group
- Sagarika Nayak, Director – VOC & Customer Success, GMG
- Sakeb Rashid, Loyalty & Retention Lead, Starbucks UAE
- Mai Momani, Head of Customer Experience, Invest Bank
- Pradeep Kumar, Head – Service Excellence & Customer Experience, Aster DM Healthcare.
Here’s what attendees last year had to say about the initiative –
| The CX & Loyalty Summit addresses key points involving loyalty in current evolving markets; overall, an excellent balance between service and product-specific topics |
An excellent lineup of speakers from some of the most renowned organizations in the region |
Loyalty programs are a hot topic nowadays; it was great tapping into this. Overall, invaluable networking opportunities throughout | Besides panels that were thoughtfully put together, the CX & Loyalty Summit did a great job of bringing together customer-oriented decision-makers, across industries |
Join the ranks of experts in the industry at the carefully-curated 2nd Annual CX & Loyalty Summit & Awards MENA, as attendees set out to recognize and celebrate the achievements of both long-standing, and up-and-coming trailblazers.
