Agreement extension reinforces Embraer’s commitment to supporting airlines across APAC
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Singapore, September, 2026 – Embraer (NYSE: EMBJ / B3: EMBJ3) and Japan Airlines (JAL) have extended their long-standing partnership through a multi-year agreement under Embraer’s Pool Program, providing comprehensive maintenance, repair and spare-parts support for the airline’s fleet of 32 E170 and E190 aircraft.
The agreement will provide support for a wide range of repairable components for Japan Airlines’ E-Jets fleet, helping to enhance aircraft reliability. The solution also includes a significant inventory of components available close to the customer’s operations, ensuring rapid access to critical parts and minimizing operational disruptions.
Since 2008, the E-Jets have played an integral role in J-Air’s fleet, supporting regional connectivity across Japan. The extension of the Pool Program agreement underscores the shared commitment of both companies to maintaining the highest standards of operational excellence while supporting the continued growth of regional connectivity in the country. Japan Airlines’ E-Jets six-month service reliability average stands at 99.8%.
“Through this contract renewal with Embraer, we reinforce our commitment to securing high-quality components and, above all, ensuring the absolute safety of our flight operations. Building on our trusted relationship with Embraer, we look forward to driving further operational excellence and delivering a highly reliable travel experience for our passengers,” said Yuta Kawaguchi, Executive Officer, Vice President, JAL Engineering Co. Ltd, Material & Component Services.
“We are proud to further strengthen our long-standing relationship with Japan Airlines through this agreement,” said Carlos Naufel, President and CEO, Embraer Services & Support. “Through our Pool Program, we are committed to providing the reliability, responsiveness and operational support needed to maximise the E-Jets’ performance.”
Embraer has been in APAC for nearly five decades since the first aircraft operated in the region in 1978. More than fifteen airlines across seven countries in the Asia Pacific region currently operate the E-Jets, making APAC one of Embraer’s most important markets. To support these customers, Embraer has built a comprehensive regional ecosystem that brings after-market support closer to airline operations. This includes Embraer personnel located near customer bases, a Regional Distribution Centre with more than US$120 million in inventory, E1 and E2 simulators, and authorised service centres across the region, ensuring fast, reliable support wherever E-Jets fly.
About Japan Airlines
Japan Airlines (JAL) was established in 1951 as Japan’s first private airline. Today, as a member of the oneworld® Alliance, the airline operates a fleet of 234 aircraft (as of March 2026) throughout an extensive domestic and international network, serving 413 airports in 71 countries/regions together with other JAL Group and partner airlines.
The airline has been the proud recipient of many accolades for its exceptional service, including recognition as a 5-Star Airline by Skytrax and “World Class” by APEX. Under its brand slogan, Soaring Together, JAL strives to awaken senses, lift spirits and inspire, and make meaningful connections for its customers and stakeholders throughout society. The airline is dedicated to ensuring the highest standards of flight safety and overall service quality, striving to be the most preferred airline by customers worldwide.
About Embraer:
A global aerospace company headquartered in Brazil, Embraer operates in the Commercial Aviation, Executive Aviation, Defense & Security and Agricultural Aviation segments. The Company designs, develops, manufactures and markets aircraft and systems, and provides after-sales Services & Support to customers.
Since its foundation in 1969, Embraer has delivered more than 9,000 aircraft. On average, every 10 seconds, an aircraft manufactured by Embraer takes off from somewhere in the world, transporting more than 150 million passengers annually.
Embraer is a leading manufacturer of commercial jets up to 150 seats and the main exporter of high value-added goods in Brazil. The company maintains industrial units, offices, service centers and parts distribution, among other activities, in the Americas, Africa, Asia and Europe.
