Al-Futtaim Provides Comprehensive Health and Safety Support for Delivery Riders


Free Health Check-ups, Complimentary Motorbike Safety Inspections, and an In-Mall Resting Lounge 

Prioritising community wellbeing, HealthHub Clinics by Al-Futtaim will be offering delivery riders free health check-ups

Delivery riders will be able to schedule a complimentary motorbike inspection at Al-Futtaim Trading Enterprises’ Honda facility

Al-Futtaim Malls has partnered with the Roads and Transport Authority (RTA) to set up resting lounges at Dubai Festival City Mall and Festival Plaza, Jebel Ali for delivery bike riders 

Dubai, UAE: In line with its commitment to support communities across the UAE and the wellbeing of residents, Al-Futtaim Group has launched a multifaceted initiative for delivery riders, which brings together its Automotive, Real Estate and Health Divisions. From August 29 until September 2, riders can head to Dubai Festival City Mall, where they will receive a complimentary health check-up at HealthHub Clinic Al-Futtaim from 12pm-4pm, take a break as they enjoy free refreshments, and get a free voucher for a complimentary motorbike inspection at the Honda service centre in Umm Ramool to ensure vehicle safety. Riders will also be invited to rest at any time in designated resting lounges at Dubai Festival City Mall and Festival Plaza, Jebel Ali.

Rhett Maxwell, Honda UAE General Manager at Al-Futtaim Trading Enterprises, said, “We are excited about getting involved in this community initiative, which brings together multiple divisions of the Al-Futtaim Group with one aim, to support the community. We are proud to leverage our technical expertise to help promote road safety for delivery riders. Taking a preventative rather than curative approach, the inspections will help riders stay safe on the roads.” 

Delivery riders will also receive vouchers, valid until September 30, for a complimentary engine oil change and motorbike safety inspection at the Honda facility in Umm Ramool, leaving their vehicles in optimum condition. The free safety check includes, but is not limited to, chain adjustments and lubrication, function-checking switches and horn operation, replacing blown light bulbs, brake and clutch adjustments, as well as torqueing wheel bolts for more efficient vehicle performance. 

Dr. Haidar Al Yousuf, Managing Director, Al-Futtaim Health said: “We are excited to do our part in this initiative. At Al-Futtaim Health, our aim is to offer comprehensive, quality, accessible healthcare for all, and we are catering in this case to the specific needs and work environment of delivery riders in order to make our services accessible to them. We are honoured to get an opportunity to contribute to the overall wellbeing of delivery riders, helping them stay healthy, happy and fulfilled by providing the right medical advice to safeguard their wellness.” 

Prioritising community wellbeing, a commitment embodied through its initiatives, Al-Futtaim Health will be offering delivery riders free health check-ups. Upon arriving at Dubai Festival City Mall, the riders will be asked to head to the Health Hub – located in the basement – for a physical examination. If any medical conditions are detected, they will be referred to facilities in accordance with their insurance plans for further investigation. 

Al-Futtaim Malls has also partnered with the Roads and Transport Authority Dubai (RTA) to provide a special resting area for delivery bike riders who visit Dubai Festival City Mall, where they will have access to an air-conditioned lounge and refreshments following their medical examination.  

Dubai Festival City Mall sees hundreds of delivery riders visit the mall daily. Fulfilling large volumes of orders, the community heroes can take a break at the designated area – especially during peak times as they face the challenge of driving in the summer heat. The timely setup is part of Al-Futtaim’s efforts to ensure the safety of riders as temperatures soar. 

David Huesser, Director Asset Management at Al-Futtaim Malls said: “At Al-Futtaim Malls, offering delivery riders a place where they can feel safe and comfortable is in line with our Festival Cares strategy to support communities in which we operate. Delivery drivers form an integral part of communities across Dubai, especially during the hot summer months. At Al-Futtaim, our promise is to enrich the lives of our customers each and every day, and we are honoured to be able to support riders as a ‘thank you’ for all their hard work.”  

The initiative is part of Al-Futtaim Malls’ CSR Festival Cares Programme, which looks to engage with communities, support tenants and retailers, and connect with customers through such welfare-focused drives.

Al-Futtaim will be evaluating the initial round of the initiative, with the aim of having it become a regular programme where delivery riders can benefit from the services offered throughout the entire year. 

About Al-Futtaim:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and health; employing more than 42,000 employees in more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world’s most admired and innovative brands. Al-Futtaim’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day.