Amazon Home Services launches online car rentals to facilitate bookings from car rental companies for customers in the UAE

10

Amazon Home Services launches online car rentals to facilitate bookings from car rental companies for customers in the UAE

Car rentals facilitated through Amazon Home Services are backed by the Amazon Happiness Guarantee, require no deposits, and include free delivery and pick-up by service providers for hassle-free motoring

Dubai, United Arab Emirates: Today Amazon announced the launch of online car rental services through Amazon Home Services in the UAE for customers in Dubai, Abu Dhabi, Sharjah, Ajman, and Ras Al Khaimah. Providing customers with hassle-free and easy-access options, the online car rental service available via Amazon.ae makes bookings easier and features a range of service providers offering multiple automotive brands with SUVs, Hatchbacks, and Sedan options for customers to choose from.

Available for rental periods starting from one day to one month, all car rentals made through Amazon Home Services are delivered directly to the selected address as early as three hours from the time of booking by the service provider. Delivering a convenient customer experience, the rental includes the full rental duration, delivery and collection fees of the selected car and third-party auto insurance, with no security deposit required – and starts from rates as low as AED 44 per day.

To use the service, customers can navigate to the Amazon Home Services page (http://www.amazon.ae/services) and click on ‘Automotive Services’, or they can search for ‘Car Rental Service’ on Amazon.ae. In line with RTA and governmental guidelines, the car rental service provider selected through Amazon Home Services will reach out directly to customers to request a copy of their Emirates ID, driver’s license, passport visa page, and credit card to secure their bookings.  

Amine Mamlouk, Amazon Middle East and North Africa Executive, said: “We launched Amazon Home Services last year to give customers in the UAE a simple way to book services from handpicked, locally-based service providers with the same ease as purchasing products from Amazon.ae. We are continuously innovating on behalf of our customers and the launch of online car rental services via Amazon Home Services gives them an alternative option to traditional car hire, eliminating the hassle of queuing, having to travel to get their rental car, or paying a hefty security deposit. Within a couple of steps and a short three-hour wait time, customers can have the car of their choice delivered directly to their doorstep, all from the comfort of their own home.”

A marketplace for over 95 on-demand professional services including the newly launched car rental service, Amazon Home Services provides customers:

  • Handpicked Providers: Amazon curates an invite-only marketplace of professional service providers. Invited providers are carefully selected and vetted, required to carry applicable insurance and licenses, and operate to the highest of standards. 
  • Happiness Guarantee: Amazon wants customers to buy with confidence, which is why all service purchases are covered by the Happiness Guarantee program which promises customer satisfaction.
  • Upfront Pricing: Each service comes with a pre-defined scope of work and upfront pricing, so there are no surprises or hidden fees after the service is completed.
  • Easy scheduling: Customers can add services right to their cart with just a few clicks, and choose the date and time that fits their schedule.

Amazon Home Services features a growing list of recognized local service providers, connecting them to millions of Amazon.ae customers, providing services such as car rentals, home cleaning and improvement, AC cleaning, mobile repair, pet grooming, car washing and furniture assembly, as well as home disinfection, pest control and moving services. To explore Amazon Home Services, book a service, or sign up as a service provider, download the Amazon app or visit http://www.amazon.ae/services.

About Amazon:

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon.