AD Ports Group and National Ambulance Collaborate to Raise Workplace Awareness of Medical Emergencies and Response


Parties to Focus Efforts on Developing Training Programmes, as well as Elevating Public Education and Community Outreach

Abu Dhabi, UAE: To support national efforts to elevate and raise public awareness in the field of medical emergency response, AD Ports Group, a global facilitator of trade, industry and logistics, today announced the signing of a Memorandum of Understanding (MoU) with National Ambulance, a leading pre-hospital emergency care provider.

Under the agreement, the two parties will work together to develop workplace awareness around medical emergencies and response across a variety of areas. These include cardiopulmonary (CPR) resuscitation, automated external defibrillator usage, first aid emergencies, as well as the implementation of Emergency Medical Services (EMS) campaigns.

Running for three years from September 2021, the collaboration will also facilitate public education and community outreach. This includes initiatives to highlight EMS safety training, activities surrounding ‘Heartsaver’ month, training events, campaigns, emergency exercises, the introduction of an EMS scout programme for teens, and CPR training events.

Captain Maktoum Al Houqani, Chief Corporate Authority Officer of Abu Dhabi Ports, and Acting Head of Maritime Cluster said: “As an organisation committed to health, safety, and supporting our community, we are pleased to announce the start of this new collaboration with National Ambulance. We look forward to working together to prepare our workforce for medical emergencies through the development of training programmes and campaigns.

“In addition to equipping our staff with the knowledge, best practices, and guidelines for responding effectively to emergency medical situations, our work with National Ambulance aims to raise public awareness through community outreach programmes. These will comprise a diverse range of events, including training activities for professionals, family-focused events, as well as an EMS scout programme for teens.”

Ahmed Al Hajeri, CEO of National Ambulance, said: “The signing of the MoU with Abu Dhabi Ports marks a critical juncture in expanding our strategic partnerships that are focused on educating the public in Abu Dhabi about health and safety measures and extending our reach to all segments of society. By doing this, we seek to promote community programmes of National Ambulance, which are dedicated to raising awareness about emergency medical services, instructions on how to act in cases of emergency, while also providing targeted segments with the necessary knowledge and expertise on health and safety and means of prevention from work-related injuries.

“By combining the expertise of both organisations, we can ensure that Abu Dhabi Ports personnel and the citizens of Abu Dhabi are equipped with the best global practices for the application of first aid, which plays a vital role in saving people’s lives or mitigating the severity of injuries and complications. This will enable them to effectively respond to medical emergencies and injuries until the arrival of the specialised ambulance teams.”

Under the terms of the MoU, Abu Dhabi Ports and National Ambulance will also form a joint committee to explore new avenues of cooperation, implement proposed initiatives, and oversee the exchange of information

About AD Ports Group:

Established in 2006, AD Ports Group today serves as the region’s premier facilitator of logistics, industry, and trade, as well as a bridge linking Abu Dhabi to the world. Part of ADQ, one of the region’s largest holding companies with a broad portfolio of major enterprises spanning key sectors of Abu Dhabi’s diversified economy, AD Ports Group’s vertically integrated business approach has proven instrumental in driving the emirate’s economic development over the past decade.

Operating several clusters covering Ports, Industrial Cities & Free Zone, Maritime, Logistics, and Digital, AD Ports Group’s portfolio comprises 11 ports and terminals in the UAE and Guinea, and more than 550 million square metres of industrial zones within Khalifa Industrial Zone Abu Dhabi (KIZAD) and ZonesCorp, the largest integrated trade, logistics, and industrial business grouping in the Middle East.

About National Ambulance:

National Ambulance (NA) was established in 2010 to provide quality pre-hospital emergency medical services for the people of the United Arab Emirates in line with the nation’s healthcare objectives. Serving and working with both the government and private sectors, National Ambulance delivers quality emergency care consistent with international standards by utilising modern technology and evidence-based practices to meet its core objectives of saving lives and serving communities.

Supported by fully integrated Ambulance Communications Centres and utilising an advanced fleet of vehicles, National Ambulance provides public and private emergency medical services (EMS) to patients in the UAE. National Ambulance directly serves the public in the Northern Emirates through the dedicated 998 emergency ambulance number and plays a key role in the UAE’s vital frontline emergency response, working in close coordination with emergency service partners under the umbrella of the Ministry of Interior and the Ministry of Health and Prevention. National Ambulance is also a key partner in national emergency response to mass casualty disasters and crisis working with other emergency service providers across the country to protect the public under the lead of the National Emergency Crisis and Disasters Management Authority (NCEMA).

National Ambulance’s specialised teams provide different levels of emergency pre-hospital care through contracted or stand-alone services for a wide range of emergency-related requirements from basic to advanced emergency medical services (EMS), emergency medical coverage at private and public events, non-emergency patient transport, helicopter emergency medical services and ongoing onsite medical support.

Through its internationally recognised Training Centre, accredited by the American Health Association (AHA), the National Association of Emergency Medical Technicians (NAEMT) and the American Health and Safety Institute (ASHI), National Ambulance offers training for the community in first aid, CPR AED and other health awareness issues, as well as internationally accredited courses for healthcare professionals and EMS workers. It is also an authorised National Registry of Emergency Medical Technicians Recertification site.

Through clinical governance, National Ambulance ensures compliance with local regulations and maintaining international standards so that patients receive the best possible care. Excellence at National Ambulance has been recognised through ISO 9001, ISO 14001 and ISO 45001 certification; and its services are internationally accredited through Joint Commission International (JCI).