Arabian Automobiles Named Top Nissan Dealer in the GCC and Mediterranean for Aftersales Service

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Receiving nine prestigious accolades at the Annual Conference, Arabian Automobiles walks away a winner!

Dubai, United Arab Emirates: Arabian Automobiles Company, the flagship company of AW Rostamani Group and exclusive dealer for Nissan in Dubai, Sharjah and the Northern Emirates, has won nine prestigious accolades at the Nissan GCC Aftersales Annual Conference Awards hosted in Amsterdam. The awards programme honours excellence in aftersales and cemented Arabian Automobiles’ leading position among Nissan dealers in the GCC and Mediterranean.

Mr Sharad Dubey, Aftersales Director at Arabian Automobiles, commented: “We are honoured to have been acknowledged with so many awards this year and to have been recognised for not only our overall service capabilities but also for individual team members and branches that have gone above and beyond. This is a testament to our meticulous and comprehensive approach to every aspect of our aftersales service, which is driven by our mission to build long-standing relationships with our customers. At Arabian Automobiles, we believe in giving our customers an exceptional ownership experience that extends well beyond the showroom and purchase to encompass high quality, ongoing attention and care.”

The nine awards won by Arabian Automobiles include ‘Best Service Performance’, ‘Best Parts Performance’ and ‘Best Aftersales Marketing’, as well as the ‘Best Aftersales Process’’ award for 2016. Arabian Automobiles’ Aweer Body Shop was also awarded with 5 Star Certification.

The Nissan Aftersales Annual Awards recognises and rewards Nissan distributors that have embraced the company’s scrupulous quality standards business performance in aftersales service. Arabian Automobiles has consistently set new benchmarks in this arena, emerging as the top Nissan dealer in the GCC and Mediterranean for the leading aftersales service it offers its customers.  

About Arabian Automobiles Company:

Arabian Automobiles Company (AAC) is the flagship company of AW Rostamani Group. With over 45 years in business, AAC is one of the leading automotive dealers in the GCC and exclusive distributor for Nissan, Infiniti and Renault vehicles in Dubai and Northern Emirates.

AAC is currently holder of Nissan Motor Company’s Global Aftersales Grand Prize award and is the only Nissan distributor worldwide to have won the award six years running.  In 2016, Arabian Automobiles has created world record among Nissan dealers with its 9th successive win of Nissan Motor Company’s ‘World Aftersales Progress Club’ (WAPC) Global Award.  Since its inception, Arabian Automobiles has won the award 19 times. In 2012, Arabian Automobiles was awarded the ‘Champion Distributor’ status by Nissan Motor Company for the third consecutive year and ‘Champion Importer’ for Renault in 2012. Arabian Automobiles was also awarded ‘Dealer of the year’ for Renault two consecutive years in 2011 and 2012. In 2013, Arabian Automobiles became the first private United Arab Emirates Company to enter the prestigious Palladium Balanced ScoreCard Hall of Fame for strategy excellence.

Across its Dubai and Northern Emirates network, Arabian Automobiles operates:

  • 13 new vehicle sales showrooms of Nissan and 3 new vehicle sales showroom of Renault
  • 6 certified pre-owned car facilities
  • 24Hrs Service Center at Ras Al Khor, Dubai
  • Central Logistics Centre at Dubai Industrial City
  • 16 service centres
  • 14 spare parts outlets
  • Arabian Automobiles is both ISO 9001 & ISO 14001 certified.