Azizi Developments continues to grow in its digital transformation journey

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Through the adoption of numerous innovative digital tools, the developer’s transformation initiatives are delivering extraordinary results

Dubai, UAE: Azizi Developments, a leading private developer in the UAE, is rapidly advancing in its digital transformation, benefiting all stakeholders, particularly investors and end-users. A number of emerging technologies are driving the developer’s digital transformation, including Artificial Intelligence (AI), blockchain protocols, Robotic Process Automation (RPA), and others.

The realm of cybersecurity is becoming increasingly important. Azizi continuously implements cutting-edge technologies to ensure the online safety of its stakeholders, having recently teamed up with 3i Infotech to bolster up its present operations in its Security Operations Center (SOC) and Network Operations Center (NOC). Founded in 1993, 3i Infotech is headquartered in Mumbai, India, and drives business value across multiple vertical industries. 3i Infotech has established a solid reputation for deep domain understanding across numerous sectors, including real estate, manufacturing, retail, and government, as one of the pioneers in the current wave of digital transformation initiatives.

As part of its automation efforts, Azizi has also successfully incorporated Robotic Process Automation (RPA) into its internal processes, with the collaboration of Vortex FSM, a prominent tech company providing facility management and automation software for assets and facilities management. Over the past three years, Azizi has reduced its service turnaround time by over 45%, and as part of its ongoing efforts to adopt cutting-edge technology and establish solid frameworks to improve field-technician productivity, the developer optimised the process of dispatching through mobile apps or subcontractors’ online portals. Among Vortex’s features are also asset registration and a trouble-ticketing web portal, along with a maintenance history, which is documented and made available through dynamic reports and customised dashboards.

The developer is also evaluating several other tools, such as learning management systems, advanced intranet portals, and new design approaches for its online presences. Through the utilisation of Microsoft tools, such as Power BI, Power Automation, and SharePoint Online solutions, the developer has automated and customised various dashboards and reports, improving the productivity and visibility of its key departments.

By upgrading its legacy network devices, Azizi has also enhanced its network performance, enabling it to decommission one of its Multiprotocol Label Switching (MPLS). With the help of cutting-edge technology, the developer is centralising and managing its remote construction sites from a singular point.

Furthermore, Azizi has automated a variety of other vital internal processes in-house, and has also partnered with Salesforce Marketing Cloud to enhance its client services.

In his comments, Mr Farhad Azizi, CEO of Azizi Developments, said: “Our digital transformation expands our pool of opportunities, with us continuously finding new ways to transform. By streamlining our digital workflow and enhancing employee efficiency, we are able to serve our stakeholders much better, especially our investors and end-users. Our innovation framework demands that we strive for operational excellence through digital transformation; we are progressing in accordance with a detailed roadmap that comprises a wide range of cutting-edge technologies that we are well on our way of implementing. We strive to ensure that the company’s workforce is fluent in technological practices required for it to prosper in this digital era and operate as per the expectations and wishes of our valued stakeholders.”

Azizi Developments’ overarching digital business transformation efforts seek to enhance operational efficiency as well as end-products and services for its investors and end-users, brokerage partners, suppliers, and government authorities, among other stakeholders. Azizi customers will now receive quicker turnaround and response times, increased convenience, and improved ROIs on their properties, among other benefits.

About Azizi Developments

Azizi Developments is a leading developer based in Dubai, UAE. With tens of thousands of homes successfully delivered to local and international investors and end users of over 100 nationalities, the developer prides itself on its extensive portfolio of modern luxury developments across Dubai’s most sought-after residential destinations, its construction-driven approach, and its commitment to transparency and customer centricity. Azizi’s residential and commercial properties are investor friendly, catering to all lifestyles. The developer makes it its international mission to develop lifestyles and enrich the lives of its residents with a focus on catalysing the vision and development of the markets that it operates in. 

Azizi currently has approximately 100 ongoing projects that are to be delivered by 2023, and an additional 100+ projects in planning, worth several billion US dollars, that are projected to be delivered between 2023 and 2025. The company has a strong track record and sizeable project pipeline through its extensive land bank and strategic partnerships with Dubai’s key master developers and is instrumental in developing world-class properties in MBR City, Palm Jumeirah, Dubai Healthcare City, Al Furjan, Studio City, Sports City and Downtown Jebel Ali.