Dubai Trade and Imdaad collaborate to offer advanced e-payment solutions to almost 3,000 customers


Unique initiative allows Imdaad’s customers to complete payment transactions through the company website using  secured e-Payment gateway “Rosoom”

rosoom-logoUAE, Dubai: Dubai Trade, the single window for cross-border trade and smart trading solutions, and Imdaad, a leading provider of integrated facilities management solutions in the GCC, have announced the integration of Imdaad’s website and Dubai Trade’s secured e-Payment gateway, “Rosoom”.

Almost 3,000 of Imdaad’s customers can now process payments online eliminating the need to visit its customer service centres for payment transactions. The partnership reflects both organisation’s commitment to adopt smart solutions and sustainable development.

“Rosoom” will also allow Imdaad’s customers to choose from a variety of payment options including major credit cards, direct debit by linking to the online internet banking portals of major banks, and pre-payment tools such as the e-Dirham. Imdaad’s new e-services portal, accessible through, will also enable its customers to enquire about work orders and invoices online without having to visit the company’s customer service centres or place a call for their transactions.

Eng. Mahmood Al Bastaki, CEO of Dubai Trade, said:: “We are proud of the integration between  our e-Payment gateway “Rosoom” and Imdaad’s website as it will help us enhance “Rosoom” by opening doors to new markets and businesses. It also part of our contribution to the vision of H.H. Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, to transform the city into one of the smartest in the world. Our collaboration with Imdaad proves that the smart integration of electronic platforms is an important development that must be undertaken to fulfil that vision. Additionally, our partnership cements Dubai Trade’s position as a leading smart solutions and e-Services provider in the UAE.”

Jamal Abdulla Lootah, CEO of Imdaad, added: “We chose “Rosoom” for several reasons, predominantly due to its highest levels of safety, security and protection that it can provide for our clients. Since its launch in 2008, “Rosoom” has not witnessed any scams or identity theft, and it is accredited  by the most significant trade and logistics organizations  and companies operating in Dubai.We look forward to seeing this strategic partnership enhance our customers’ satisfaction. By embracing new opportunities for the development of new smart services, our clients can make use of the latest technologies and get easy access to our main services, which we offer at the highest and most innovative standards.”

“Rosoom” is compliant with the latest 3-D secure requirements which aim to reduce fraudulent transactions and provide greater protection to the businesses connected to it. The facility is also the exclusive e-Payment gateway for major organisations such as DP World, Jebel Ali Free Zone (Jafza), National Industries Park, Dubai Auto Zone (DAZ), Jumeirah Lakes Towers, Palm District Cooling, and Nakheel.

About Dubai Trade:

Dubai Trade is the premier trade facilitation entity that offers integrated electronic services from various trade and logistics service providers in Dubai under a single window. It underlines Dubai’s position as the ideal base for trading across borders with its unique geographical location, excellent infrastructure and seamless processes across the private sector and government agencies. Dubai Trade Portal ( offers a remarkably seamless business flow and has proven to be cost effective for clients using it as the single window which integrates the online services of DP World, Economic Zones World, and Dubai Customs.

About Imdaad:

Imdaad is well recognized for its quality-driven FM solutions and strong commitment towards sustainability. Established initially as a civil engineering division handling AC maintenance and other FM services in 1986, the company later became an independent business unit in 2007. For nearly 30 years now, the company has expanded its scope of work to include waste management, pest control, sewage services, environment, health and safety.