Ellington Properties earns laurels for excellence in delivering customer happiness

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Wins the ‘Best Customer Happiness Centre’ and ‘Customer Happiness Team of the Year’ at the Customer Happiness Summit and Awards

Dubai, UAE: Ellington Properties,Dubai’s design-led boutique property developer, has been recognised for its commitment to customer service excellence and delighting its customers through exceptional strategies and policies at the Customer Happiness Summit and Awards.


Highlighting the company’s passion, focus and unwavering commitment to customer happiness, Ellington Properties was honoured with the Best Customer Happiness Centre and Customer Happiness Team of the Year, at a gala ceremony held in Dubai.

The Customer Happiness Summit and Awards is an initiative to recognise the most customer-centric companies in the UAE, and has the reputation of maintaining the highest standards of transparency and authenticity to provide a platform that honours commendable efforts, regardless of the size and type of company.

The Best Customer Happiness Centre award for Ellington Properties honours the company “for demonstrating the intent, strategy, policies and actions to deliver customer happiness with a direct impact on the team’s performance,” while the Customer Happiness Team of the Year salutes the commitment to customer happiness and for making a tangible impact on the delivery of customer experience.

Ellington Properties had won the ‘Customer Happiness Developer of the Year in 2019’, a category that was replaced this year as the ‘Best Customer Happiness Centre’, which witnessed more competition from across industries highlighting how they deliver customer experiences.

Nitin Bhatnagar, Co-Founder & President, Ellington Properties, said: “The Customer Happiness Summit and Awards are a gold standard of an organisation’s commitment to customer experience. The two awards we received underline the commitment of our team to make a positive difference to our customers. This can come only through genuine passion and dedication, and our team stands out for their focus on elevating customer service standards. It is teamwork that makes a difference to organisations and we are proud of our excellent team that genuinely cares for our customers.”

Ellington Properties has won several laurels this year. Recently, it won four distinctive honours at the International Property Awards – Arabia region. Wilton Park Residences won two awards for Best Residential Interiors – Show Home Dubai and Kitchen Design, while Wilton Terraces won an award recognition for Bathroom Design. DT1 was adjudged as an award winner in Residential Development Dubai.

Ellington Properties has a growing portfolio of projects in Dubai including the popular Belgravia and Belgravia II, Belgravia Square, Belgravia Heights I, Eaton Place and Harrington House, all located in Jumeirah Village Circle. Since its inception in 2014, Ellington Properties has been recognised with over 20 international and regional awards for delivering excellence in building design, development, and customer care.

About Ellington Properties:

Founded in 2014, Ellington Properties endeavours to craft beautiful environments for exceptionally high-quality lifestyles. Inspired by art and reflective of their owners’ aspirations, Ellington Properties residences are classic in feel but contemporary of vision. Ellington Properties’ current projects include high-rise luxury residences and multi-family communities in Dubai, located in the prestigious Downtown Dubai, Mohammed Bin Rashid City, Emirates Hills, Palm Jumeirah or the upcoming Jumeirah Village Circle.