Facilio unites top CRE and FM leaders at FUTURE PROOF Dubai to discuss how technology is transforming the built environment


Leading facilities optimisation provider Facilio brought together UAE’s top industry leaders to share best practices and experiences of tech–led transformation in the built environment

Dubai: True to its objective of being a front-runner in leading change in the built environment, Facilio, a US and UAE based innovative proptech start-up, recently hosted Future Proof, a unique conference that brought together industry leaders from across the buildings ecosystem to discuss how technology is disrupting the way built environments are managed and operated.  Progressive facility managers, commercial real-estate leaders, developers, ESCO’s, and customers candidly shared experiences, challenges and pain-points of technology enabled transformation.

“As many of the conference delegates affirmed, integrating technology in real estate is no longer an option, it is an imperative. And what we realised was that while there is a lot of disruption in the built space, players are at two ends of the spectrum – some that are still using excel and paper-based systems and wanting to join the tech wave, while others are already using automation and technology extensively. And this is where we felt the ecosystem has a crucial role to play. With Future Proof, we wanted to bridge this gap by creating a platform for progressive industry leadersto share their expreinces, thereby helping create an innovation playbook to guide the new entrants wanting to adopt technology, and mitigating their fears associated with technology adoption. At the same time learning from each others experiences”, says Prabhu Ramachnadran, Founder & CEO, Facilio Inc.

The format of the event was unconventional, bereft of traditional product presentations. Instead informative slides, open discussions, incisive debates and a platform that encouraged audience engagement made for a robust and insightful conference. Interactive panel discussions led by industry leaders from companies like Eltizam, Emaar, Al Fajer FM, Qurum Business Group (QBG), Concordia, Deyaar, Emrill, Smart AE, Marriott, Tecom and Smart IoT, helped identify how technology has disrupted other sectors and the need and benefits of  connected and smart buildings.

Another highlight of the event was the Dubai Silicon Oasis Authority success story presented by Khalid Al Shiaban, Director – Facilities Management, on managing 44 projects across Dubai Silicon Oasis Authority (DSOA) centrally and how they mastered scaling with technology, while creating value as an FM. “For facilities management to become a partner, and not remain a cost-centre, it needs to bring “added value” to business. Technology has helped us with that across our mixed-use properties at Dubai Silicon Oasis. It has enabled us to centralize and unify building operations, set clear KPI’s, empowered us with data and integrated insights with our systems to enable predictive action”, said Mr. Shiaban.

From changemakers who have spearheaded technology disruption to unlock unprecedented efficiency in their building portfolios, to new players sharing their fears and struggles with technology adoption, Future Proof was a learning experience for delegates and speakers alike. “Future Proof was a great platform for us to share our success story to inspire others to embrace the technology revolution. Such knowledge sharing initiatives are necessary to bring the FM & Commercial Real Estate (CRE) community closer to benefit from each other’s best practices and experience”, added Mr. Shiaban, DSOA.

Some insights on what industry leaders need today included open & flexible automation systems; data-driven, centralized decision-making; scaling across portfolios; leveraging existing data for actionable insights; realizing clear ROI and cost-savings; becoming value-players; unifying and optimizing asset, tenant & facilities management; embedding efficiency across operations; and the importance of predictive and experience-led facilities.

“Our aim was to encourage a dialogue among industry players and inspire them to learn from each others successes and failures, and for new tech adopters to identify the low hanging fruit to start their efficiency journey. Judging from the feedback we have received from delegates and speakers, I think we were able to achieve this”, added Prabhu.

Facilio is the world’s first AI & IoT-based real-time facilities optimization software offering unified facilities and sustainability management. The conference was the first in a series of Future Proof events that will enable knowledge sharing across the FM & CRE ecosystem.

About Facilio:

Headquartered in Atlanta, Georgia (US), with operations in UAE and Chennai, India, Facilio is a facilities optimization platform that harnesses IoT and AI to drive real-time operational efficiency across real-estate portfolios. It offers an all-in-one software suite to help facilities centrally manage maintenance, operations, sustainability, and tenant experience, in one place. Funded by Accel.com and founded by ex-Zoho veterans with over 17 years of cloud and IoT expertise, Facilio was established in May 2017, and started its operations in India, Middle East and US in 2018.