Fakeeh University Hospital in Dubai Digitally Transforms Experiences for Over 700,000 Patients Per Year

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SAP’s Real-Time Technologies Enhance Patient and Doctor Experiences

Dr. Fatih Mehmat Gul, Chief Executive Officer of Fakeeh University Hospital

Dubai, United Arab Emirates: Fakeeh University Hospital, a state-of-the-art healthcare facility in Dubai Silicon Oasis announced today that its digital transformation with SAP is set to enhance experiences for more than 700,000 patients per year.

Serving communities in the heart of the UAE and the wider region, the 350-bed hospital with medical practitioners across 55 specialties provides primary, secondary, and tertiary care, with an estimated 40,000 admissions and 20,000 surgical operations. Through its integrated healthcare model using smart technologies, Fakeeh University Hospital is well positioned to make a positive impact on the development of the healthcare sector in the UAE.

With an academic and research facility affiliation, Fakeeh University Hospital functions as one of the most advanced smart hospitals in the region, using robust technological systems to facilitate patients’ care and doctors’ efficiency. Through its highly innovative, automated supply chain, the hospital is setting a benchmark in the region by revolutionizing ways in which internal and external hospital systems can be managed.

“Committed to excellence through research, education, and clinical care, precise diagnoses and data-assisted decision making is embedded in our culture for better patient outcomes and faster recoveries,” said Dr. Fatih Mehmat Gul, Chief Executive Officer of Fakeeh University Hospital. “Our digital transformation with SAP is delivering accountable, compassionate, and innovative healthcare services to enhance the well-being of the community.”

To further support healthcare innovation in the region, Fakeeh University Hospital has worked with global technology company SAP to utilize the right tools to support instant decision making, to be future ready for growth and innovation without limitation.

In line with its vision to be a leading regional role model for patient care and medical education, the hospital now has full visibility and real-time insights on patient and doctor care and history, asset management, medical billing and insurance processes. All user interfaces are modern, highly intuitive, and simple to use.

In addition, SAP’s holistic approach to human capital management – ‘from hire to retire’ – has assisted Fakeeh University Hospital to motivate its workforce to perform their best, collaborate and communicate as a family, and grow and upskill through unlimited access to a host of learning materials at any given time.

“Fakeeh University Hospital is showing how healthcare providers can embrace best practices to become Intelligent Enterprises that leverage real-time technologies to improve patient outcomes and deliver cost-effective care,” said Dr Fahd Nawwab, Vice President, SAP Saudi Arabia. “The hospital is delivering a seamless patient and doctor experience and driving innovation that supports value-based care.”

About Fakeeh University Hopsital:

Fakeeh University Hospital is a hospital and medical university brought by the pioneering Saudi healthcare provider group, Fakeeh Care. With a rich legacy of over 42 years, Fakeeh Care is committed to delivering medical excellence and championing outstanding research in the UAE. Fakeeh University Hospital is a 350-bed state of the art facility, located in Dubai Silicon Oasis, which will provide primary, secondary and tertiary care for more than 700,000 patients a year. It is equipped with cutting-edge technology and smart systems that are built to meet the unique needs of the hospital and UAE patients. Fakeeh University Hospital uses innovative diagnostic technology, advanced data-assisted and automated medication dispensing systems, which combined with leading medical expertise, make patient diagnoses and care precise and efficient. Operating as a teaching hospital in Dubai, Fakeeh University Hospital will provide world-class medical education to the future generations of doctors in the UAE, expand the medical horizons of practicing healthcare experts, while also bringing the latest research to its patients. The hospital will be a benchmark for medical collaboration, international affiliations and will combine medical education with evidence-based medicine in a modern environment. For more information, visit www.fuh.care.

About SAP:

SAP’s strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives.