GoDaddy Survey Shows That More Than 50% Of MENA Customer Websites Can Benefit from Higher Security Measures

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·      84% of MENA respondents felt that the issue of cyber security is important to small businesses

·      The two biggest fears for MENA entrepreneurs surveyed were ‘exposure of customer data’ and ‘loss of customer trust’

·       Majority of participants found information about website security quite clear and easy to understand

Dubai, UAE: GoDaddy, the company that empowers everyday entrepreneurs and small businesses owners around the world, announced today the results of its Website Security Survey 2021 recently conducted.

Selina Bieber, General Manager, MENA, GoDaddy

With a sample size of 1,169 participants, including the MENA region, the survey showed that over 50% of MENA respondents reported having websites that process personal information requiring higher standards for website security measures. As such, survey respondents believe SSL (Secure Sockets Layer) certificates were the most important feature for website security, as 42% MENA respondents said they have already purchased a website protection solution.

Selina Bieber, General Manager, MENA, GoDaddy said, “We are pleased to raise awareness on the issue of cyber security protection with the results of our Website Security Survey 2021. Digital security is extremely important to GoDaddy and we take the security of our customers’ websites very seriously. It is important for MENA entrepreneurs and small business owners to consider the security of their websites using advanced cyber security technology protections.”

The survey reported that across the region, the majority of respondents’ websites’ process personal information, requiring higher standards for website security measures. 84% of MENA respondents felt that the issue of cyber security is important to small businesses. 73% agreed that small businesses are at risk of cyberattacks.

Of these cyberattacks, phishing and malware were perceived as the biggest potential security threats to SMBs. 74% of MENA respondents believed that malware was the larger threat, followed by phishing at 68%.

When asked about the necessary skills and back up to deal with cyber-attacks, approximately 30% of participants in MENA region said that they would know how to deal with a cyberattack themselves. Less than 40% said they would at least know where to go for help, while 32% reported that they would be unsure of how to deal with a cyberattack.

The survey also revealed that when it comes to security breaches, a majority of MENA respondents had already experienced one with the breach resulting in damage such as website downtime (46%), financial loss (32%) and loss of reputation (19%).

The two biggest fears for MENA entrepreneurs surveyed were ‘exposure of customer data’ and ‘loss of customer trust’, found the survey.

Another finding from the survey included availability of information about website security services. Thirty-nine percent of respondents found the product information available quite clear and easy to understand.

Thirty-three percent said they run a business website rather than a personal one, with 63% percent saying that their websites had e-commerce capabilities.

In this survey, the majority of respondents were between the ages of 31 to 40 and said they possessed medium tech skills. They were owners of relatively young businesses of 1-2 years. 36% were solo business owners (1-person businesses), while 25% had between 2-4 people working.

GoDaddy conducts region-wide surveys to collect data to help best serve its customers. Late last year, GoDaddy launched its Entrepreneur Survey 2020 assessing the impact of Covid-19 on entrepreneurs and small businesses and how it led them to shift online and to e-commerce.

About GoDaddy:

GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success.