OMA Emirates Enhances Mashreq Bank Point of Sales Terminals for Greater Customer Experiences

Niranj Sangal, Group CEO-OMA Emirates
Niranj Sangal, Group CEO-OMA Emirates

Sharjah, United Arab Emirates: OMA Emirates, a provider of cutting edge technology for the payment industry has recently completed the deployment of Ingenico Point of Sale (POS) terminals for Mashreq Bank in the UAE.   The terminals which meet with the bank’s specific requirements for superior performance will provide new, secure and a wider range of services for their customers in a cost effective manner.   

Mashreq leads the path by embracing innovative technology to strengthen their business strategy. The new POS terminals that are supported with customized solutions will provide a robust system for the range of cards including magstripe, contact and contactless. Mashreq Bank is now equipped with Ingenico IWL series which are wireless terminals that are supported by the broadest connectivity capabilities such as GPRS, Wi-Fi, 3G and Bluetooth to accept any payment methods.

Pankaj Kundra, Head of Personal Banking, Cards and Payments at Mashreq Bank comments, “We are delighted to partner with OMA, a state of the art technology solutions systems provider to combine forces and lead the technology space with innovative ways to bank. As the banking sector becomes increasingly focused on customer experience rather than branch footfall, it’s important to ensure that all our innovations are tailored to meet customer expectation, demand and convenience.  We are excited to be rolling out our new and improved system offering customers multi-use POS terminals to bank at ease. Partnering with OMA Emirates has moved the bank one step ahead, equipping Mashreq with the safest and highest technology standards to ensure top customer experience.”

“As one of the largest partners of Mashreq Bank’s acquiring business strategy, OMA Emirates understands their need to combine advanced technologies that are secure, geared for reliable connectivity and able to support merchants with value added services. The new smart terminals that have been deployed adhere to the strict PCI standard and supports payment methods across all channels in-store via EMV, NFC, as well as e-Wallet while also providing merchants with online payment opportunities,” said, Niranj Sangal, Group CEO, OMA Emirates Group.

The new terminals supplied to Mashreq Bank brings in value additions to merchants with their higher security systems while protecting sensitive customer data. Besides, it provides them several other services that can be added to the terminals which include loyalty programs, etc. Additionally, the terminals can be customized to accept EMV, contact and contactless cards. More over with the multi-services provided, merchants can now focus on their core business and are relieved from payment complexities.  

OMA Emirates provides Mashreq with strong support to ensure that the deployed terminals are well maintained and guarantees smooth operation and helps the bank optimize the user experience.

About OMA Emirates Group

Middle East based OMA Emirates Group is a leading provider to the payment industry providing with cutting edge technology solutions for card personalization, payment issuance and payment acquiring systems through a global delivery platform. The company aims to help businesses achieve the highest efficiency levels by drawing on it’s extensive research and experience with a large profile of high-performance businesses. OMA Emirates Group together with the strategic world class technology partners design and deliver a seamless customer experience. The company received ISO 9001 certification.  The company is also has a presence in Eastern Europe, Africa and APAC.  

About Mashreq:

Established in 1967, Mashreq is the oldest Bank in the UAE with award winning financial solutions and services. Throughout its 50 years’ history, Mashreq has differentiated itself through innovative financial solutions, making it possible for its customers to achieve their aspirations. Today, Mashreq has a significant presence in 11 countries outside the UAE with 21 overseas branches and offices across Europe, USA, Asia and Africa. 

Mashreq launched its new Vision and Mission in 2016, outlining its commitment towards its clients, colleagues and the community. In line with its new Vision to be the region’s most progressive bank, Mashreq leverages its leadership position in the banking industry to enable innovative possibilities and solutions for its customers across Corporate, Retail, International, Treasury and Islamic Banking. Mashreq is proud to be the first financial institution in the UAE to be awarded the Gallup Great Workplace Award for three consecutive years from 2014-2016. Mashreq also continues to invest in recruiting, training and developing future generations of UAE National bankers.