Parkin Company PJSC, Dubai’s largest provider of paid public parking facilities and services, has entered into an agreement with Dubai Health to implement a smart parking management system across Dubai Health facilities, aimed at providing patients and visitors with an easier and more seamless experience. The first phase of the system will be implemented at Rashid Hospital starting September 21, 2026. Parkin will oversee the end-to-end management of parking operations, deploying advanced digital technologies and leveraging insights from on-ground operations to optimise parking and continuously improve the overall customer experience across Dubai Health facilities. Patients will continue to receive free parking for the duration of their visit, including those receiving emergency care, attending consultations or laboratory appointments, accessing walk-in services, or undergoing ongoing treatment.  Patient visitors will receive up to three hours of free parking once per day upon providing patient details at the hospital reception. Two companions for admitted patients will have access to free parking for up to 24 hours, with extensions available as required. People of Determination, senior citizens and pregnant women will continue to benefit from complimentary valet parking following eligibility verification. Hospital staff and authorised vehicles will be registered within the system to ensure seamless access. Standard parking fees will apply to those not visiting Dubai Health facilities, with a 30-minute grace period per day to facilitate pick-ups and drop-offs. Khalifa Baqer, Chief Operating Officer of Dubai Health said, “At Dubai Health, every touchpoint of the patient journey matters, from the moment a patient arrives at our facilities to the moment they leave, in line with our Patient First promise. This collaboration reflects our commitment to listening to feedback from patients and visitors and continuously improving their experience, ensuring convenient parking through smart digital solutions for those we are privileged to serve.” He added: “We thank Parkin for their collaboration and look forward to continuing our work together to better serve our patients and community.” Commenting on the partnership, Eng. Osama Hashim Alsafi, Chief Operating Officer of Parkin, said: “Our partnership with Dubai Health reflects our shared commitment to enhancing the experience of patients and visitors through smarter, more efficient mobility solutions. Medical facilities require exceptional reliability and ease of access, and by deploying Parkin’s state-of-the-art parking management technology at Dubai Health facilities, we aim to reduce congestion, optimise space utilisation and enhance the arrival experience, while keeping patients at the centre of the service.” For added convenience, optional services at the site will include valet parking, car wash services, and electric vehicle charging, supporting a more seamless experience for patients and visitors. About Parkin Company PJSC: With a unique blend of operational excellence, technological know-how and enforcement capability spanning almost three decades, Parkin Company PJSC is the largest provider of paid public parking facilities and services in the Emirate of Dubai, with a portfolio of approximately 268k paid parking spaces, as at end of H1 2026. Parkin has a dominant position in relation to Dubai’s on and off-street paid public parking market and a leading share of the overall paid parking market. Under a 49-year Concession Agreement with Dubai’s Roads and Transport Authority (RTA), Parkin has the exclusive right to operate a portfolio of public on and off-street parking (c.203k spaces) as well as public multi-storey car parking facilities (c.4k spaces). Parkin also operates certain developer-owned parking facilities through partnership agreements across the Emirate (c.61.5k spaces) and provides barrierless, ticketless parking on behalf of Majid Al Futtaim across two malls. Additional revenue streams include enforcement, the issuance of seasonal permits, parking reservations and other commercial activities. By deploying state of the art digital payment solutions and intelligent parking management systems that utilise artificial intelligence and big data analysis, Parkin’s customers successfully conducted 141m parking transactions in 2025. Dubai’s parking operations were established in 1995 under the Dubai Municipality, before becoming part of the RTA in 2005. In December 2023, Parkin Company PJSC was established through the issuance of Law No. 30 of 2023, successfully completing its initial public offering (IPO) on the Dubai Financial Market in March 2024. About Dubai Health: Dubai Health, Dubai’s first integrated academic health system, was established to elevate the standard of care and to advance health for humanity. It is comprised of 6 hospitals, 26 ambulatory health centers and 20 medical fitness centers, Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU) and Al Jalila Foundation. Through the integration of care, learning, discovery and giving, multidisciplinary teams collaborate to deliver its Patient First promise. |
