Sheikha Fatima bint Mubarak Volunteer Program and Frontline Heroes Office Introduce Innovative New Emergency Response Training Program for UAE Frontline Heroes

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  • New Jaheziya program to offer internationally accredited emergency and disaster management certification to UAE frontline professionals
  • Self-sustaining training program to build long-term capacity and readiness for always-on response to potential emergencies and natural disasters

Abu Dhabi, UAE: The Sheikha Fatima bint Mubarak Volunteer Program and the Frontline Heroes Office are partnering to provide UAE frontline professionals accredited emergency and disaster management training through a new comprehensive program that is recognized as the international gold standard for medical and emergency response.

The new “Jaheziya” training initiative, which translates as “Readiness” from Arabic, will enhance the knowledge and skills of frontline professionals at all levels who play a critical role in protecting the people of the UAE during emergencies. It will also provide frontline heroes with highly valuable career development through the opportunity to achieve internationally recognized accredited certification in specialized disaster response.

For the people of the UAE, Jaheziya will ensure all citizens and residents are protected by a highly skilled network of emergency and disaster management professionals who are certified with advanced medical and response training for a number of potential situations, from infectious disease and airborne viruses to natural disasters, fires and nuclear incidents.

Sheikh Sultan bin Tahnoon Al Nahyan, Chairman of the Board of the Frontline Heroes Office, said: “As a nation, we have a responsibility to our people to invest in and maintain the highest level of emergency and disaster response capabilities to protect the UAE from potential threats to public safety today and for generations to come. At the same time, we owe it to our frontline professionals to provide them with the highest standards of professional training available both for their career development as well as to best enable them to deliver on the commitment they make every day to serve their nation.”

Her Excellency Noura Al Suwaidi, Secretary General of the General Women’s Union, said: “Together we are building the capabilities of the first line of defense and increasing the readiness and capacity of our nation’s emergency response professionals. This internationally accredited training program was developed and certified by some of the world’s most prominent international institutions to unify all medical and non-medical emergency responders as well as our volunteer networks to be able to work more effectively as a single, cohesive unit to respond to emergency situations.”

Jaheziya is modeled on the program developed by a consortium of leading US universities and provides successful participants an accredited certification approved by a group of prominent US and UK disaster management institutions, including The National Disaster Life Support Foundation (USA), The American Academy of Family Physicians (USA), the Advanced Life Support Group (UK) and the International Trauma Life Support program (US).

Jahiziya training courses are comprehensive, competency-based and standardized across all emergency response disciplines and covering all potential hazards. Specialized courses include:

  • E-learning in Emergency and Disaster Medical Response
  • Core, Basic and Advanced Disaster Life Support
  • International Trauma Life Support
  • Medical Response to Major Incidents & Disasters
  • Basic and Advanced Life Support in Obstetrics

All trainees will undergo 60 hours of virtual and field training in courses uniquely suited to their specific roles in emergency and disaster response. The e-learning components will include monthly seminars for all participants as well as specialized weekly courses based on individual areas of expertise. Field training will be provided to all medical professionals through mobile training centers set up across the UAE as well as in local hospitals. Trainees are required to pass exams following each segment of the program to achieve certifications.

The program is structured to be self-sustaining to provide for long-term capacity building. The highest performing candidates will be nominated to participate in specialized instructor courses. This “train the trainer” leadership development approach will result in the ability to sustain a highly capable and functional local faculty of emergency response experts to lead future training programs.

Her Excellency Noura Al Suwaidi, said: “With Jaheziya we are providing truly innovative life-saving training for the frontline heroes who take on a tremendous responsibility to protect our nation and our people in the face of potential threats and when called upon to save lives.”

The Jaheziya program is being offered to all medical professionals, ambulance and rescue team members, staff working in a wide range of emergency and crisis response departments and all professionals and volunteers on the Frontline Heroes Office registry.  The Frontline Heroes Office and the Sheikha Fatima Volunteer Program are coordinating outreach to all government, healthcare and private institutions responsible for registering employees with the Office to identify candidates for the first training courses that will start in January 2021.

About Frontline Heroes Office:

The Frontline Heroes Office, established in July 2020 by Presidential Decree under the Chairmanship of His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces is dedicated to recognizing and caring for those working on the frontline. The Office is mandated to listen and respond to the challenges and priorities of the UAE’s frontline professionals, implement short-term and long-term solutions to directly address those needs, as well as ensure those who sacrifice and put themselves at risk to protect the people of the UAE are nationally recognized and celebrated. The Frontline Heroes Office will deliver on its mandate through partnerships and collaborations with government entities, the private sector and the wider community across the Emirates through a wide range of initiatives and special programs that directly support frontline heroes.

The Frontline Heroes Office has established a comprehensive national database of over 80,000 frontline professionals and volunteers actively protecting the UAE and its residents in the fight against COVID-19. The new registry is a significant milestone in an initiative to care for and champion those who put themselves on the frontline in service to the people of the UAE. The registry was created by the Frontline Heroes Office and collates data from people on the frontline provided directly by entities at the federal and emirate level involved in the pandemic response, including those entities under the umbrella of the National Crisis and Emergency Management Authority (NCEMA), and licensed healthcare facilities in every emirate. It covers the full spectrum of UAE citizens and expatriates who have put themselves on the frontline in service to the country, including healthcare practitioners, police, essential service providers, crisis managers, security and emergency service providers, humanitarian agencies, sterilization personnel and volunteers.