Smart Farnek launches HITEK solution 4.0


Swiss Consul General to Dubai inaugurates Farnek’s new command and control room in Jebel Ali, praising the Swiss company’s innovative use of state-of-the-art technology

From left to right (L-R): Markus Oberlin, CEO, Farnek; Khaldun Aburok, Director of Business Development, Farnek; Javeria Aijaz, Senior Director – Technology & Innovations, Farnek and H.E Frank Eggmann, Consul General of Switzerland to Dubai.

Leading UAE-based smart and green facilities management (FM) company Farnek, today unveiled its new 24/7 command and control room, located in Farnek Village, the company’s new staff accommodation centre in Jebel Ali. 

Through its 5G and Wi-Fi 6 enabled, operational ‘nerve centre’, Farnek will be able to take advantage of increased bandwidth, ultra-low latency and enhanced security, to connect assets from multiple sites, so that they can be centrally monitored and managed.   

This will allow Farnek to rollout connected and transformative applications of technology that not only uplift the face of FM digitalisation, but also offer enhanced efficiency. This is achieved through the concept of a digitally connected workforce and customers, to its in-house stream of technically advanced and cost-effective solutions, utilising the Internet of Things (IoT), Cloud, Machine Learning (ML) and Artificial Intelligence (AI) based technologies, amongst others.

Following a tour of Farnek Village and the inauguration of Farnek’s command and control room, H.E Frank Eggmann, Consul General of Switzerland to Dubai said: 

“I was particularly impressed with the innovative approach Farnek has taken by developing its own in-house ‘Swiss made’ technology. Equally impressive, is the way this is being utilised, which will not only improve cost-efficiency, but also has staff welfare and sustainability at its core. This is an excellent example of Swiss state-of-the-art technology at its very best.”

Beyond operational efficiencies and sustainability, Farnek’s HITEK solution 4.0 will save its customers significant amounts of money. The company has estimated that it can save up to 17% in manpower costs after traditional FM operational management has been transferred to HITEK’s smart management.

In addition, through IoT sensors, there is also the massive benefit of predictive and proactive maintenance, which can reduce downtime and improve the lifecycle of assets, facilitating remote monitoring with a fully connected and mobile workforce.

“In the case of manhours, a centralised system can manage multiple sites, whereas operating a traditional Building Management System (BMS) could well require a series of operators in each building. In addition, they may not be experts in every aspect of facilities management and probably will not have the advantage of benchmarking property performance,” said Markus Oberlin, CEO, Farnek.

So far, Farnek’s award-winning in-house technology team has developed initiatives such as a smart washroom, wearable technology, eProcurement, telematic solutions, facial recognition, as well as benchmarking and forecasting software to make buildings more sustainable. 

“As the technical specifications of 5G continue to evolve and expand, that will capture and encourage even more advanced IoT and AI applications, which could start to become a reality next year. So, we want to be ready to capitalise on these market opportunities, just as soon as the technology and connectivity is available.

“It is certainly going to take remote FM work to a whole new elevated level, enabling technicians to carry out tasks in either virtual reality or augmented reality environments, which are absolutely ideal for training purposes as well,” added Oberlin.

Standalone 5G deployment consists of user equipment — the RAN and NR interface — and the 5G core network, which relies on a service-based architecture framework with virtualised network functions. Network functions that usually operate on hardware, become virtualised and actually run as software.

“We have managed to develop our own 5G network infrastructure-based intelligent and connected platforms, which has its own cloud-native network core, which connects 5G New Radio (NR) technology, and non-standalone (NSA) infrastructures, which still partially rely on existing 4G LTE infrastructure,” said Javeria Aijaz, Senior Director – Technology & Innovations at Farnek.

“Until Etisalat and Du are able to build out the independent infrastructure needed for 5G, our approach uses a combination of 5G Radio Access Network (RAN), 5G NR interface, and existing LTE infrastructure and core network to provide a 5G-like experience,” she added.

About Farnek:

Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss-owned independent total facilities management company. With a skilled workforce of more than 8,000 employees, Farnek delivers professional Facilities Management services across several sectors: Aviation, Hospitality, Banking, Retail, Shopping Malls, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure, and Entertainment.