talabat named Official Food Delivery Provider for Expo 2020 Dubai, showcasing the future of food delivery experiences

  • talabat reveals enhanced presence at Expo 2020, with two-storey cloud kitchen
  • 30 concepts, autonomous delivery, and robotic ice-cream confectioner and barista
  • Unique food hall combines cutting-edge tech, personal service and sustainability

Dubai: talabat, the region’s leading food delivery and quick commerce (“q-commerce”) platform, has been announced as the Official Food Delivery Provider for Expo 2020 Dubai, showcasing more than 30 brands and 15 different cuisines from around the globe to the world’s biggest cultural gathering.

talabat Kitchen, an innovative, sustainable two-storey cloud kitchen, will showcase the future of food delivery experiences, including 10 autonomous delivery vehicles, plus a robotic ice-cream confectioner and barista that will wow visitors to Expo 2020.

Under the agreement, talabat will cater to both dine-in and delivery customers, with talabat riders delivering to fixed locations throughout Expo’s site using safe, sustainably responsible e-scooters.

The agreement was signed at a ceremony with attendees including a delegation from Expo 2020; and Onur Elgun, Vice President – Strategy MENA, talabat; Khaled Al Faqsh, Chief Financial Officer, talabat; Yi-Wei Ang, Chief Product Officer, talabat; and Hanna Nordell, Chief People Officer, talabat.

Galal Abdellatif, Director of Food & Beverage, Expo 2020 Dubai,said: “Expo 2020 will have something for everyone, with food that is central to its multi-cultural experience – visitors will be able to explore exciting global cuisines, without leaving the UAE. We are thrilled to reveal innovative F&B practices, such as talabat’s cloud kitchen, which is a key changing trend in the food and beverage industry, and adds diversity and value to the visitor experience.”

Tomaso Rodriguez, CEO of talabat, said: “With less than 50 days to go until Expo 2020, we cannot wait to showcase the future of food delivery experiences, and support the UAE in welcoming the world to a celebration like no other.

“Expo 2020 is a beacon of hope for the future, and through our enhanced agreement with Expo 2020, we are able to showcase futuristic concepts. Our cloud kitchen concept brings unique advantages. In addition to offering customers a wide choice of freshly prepared foods from many different cuisines, it also minimises waste and makes our food delivery service even more efficient and nimble.”

Focused on and optimised for an amazing customer experience, the talabat Kitchen differs from a traditional cloud kitchen, with its combined dine-in experience to cater to Expo’s millions of visitors.

Visitors to Expo 2020 can order through the talabat app, which is available on Google Play, Huawei AppGallery or IOS App Store.

One of the first global mega-events to take place since the beginning of the COVID-19 pandemic, Expo 2020 runs from 1 October 2021 to 31 March 2022, inviting visitors from around the world to join the making of a new world and experience a six-month celebration of human creativity, innovation, progress and culture.

About Expo 2020 Dubai:

From 1 October 2021 to 31 March 2022, Expo 2020 Dubai will welcome visitors from every corner of the globe to join the making of a new world, as it brings together the planet in one place to reimagine tomorrow.

  • With the purpose of ‘Connecting Minds, Creating the Future’, Expo 2020 will be the world’s most impactful global incubator for new ideas, catalysing an exchange of new perspectives and inspiring action to deliver real-life solutions to real-world challenges
  • Expo 2020 will be the biggest cultural gathering in the world, presenting a visually striking and emotionally inspiring 182 days, as more than 200 participants – including nations, multilateral organisations, businesses, and educational institutions, as well as millions of visitors – create the largest and most diverse World Expo ever
  • Expo 2020’s subthemes of OpportunityMobility and Sustainability will inspire visitors to preserve and protect our planet, explore new frontiers and build a better future for everyone
  • For six months, Expo 2020 will be a must-visit family destination, with thousands of events, amazing exploratory experiences, and free entry for children up to age 18
  • Expo is committed to building a more equitable and just world for everyone, while keeping visitors safe by following the latest guidance of the world’s leading medical, science and health experts
  • Expo 2020 is the first World Expo to take place in the Middle East, Africa and South Asia (MEASA) region, located on a 4.38 sqkm site adjacent to Al Maktoum International Airport in Dubai South 
  • Built with a meaningful and measurable long-term legacy in mind, the Expo site will transform into District 2020 – a model global community that will rethink the cities of the future – after Expo 2020 closes its doors

About talabat:

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. 

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with more than 25,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less.

Our customers, our partners, our people, our riders, and the communities in which we operate are at the heart of what we do. In 2020 alone, we facilitated the donation of more than 340,000 meals, and 44,000 medicine donations to those in need, as well as donated more than EUR 1.3million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

How to cover Expo 2020 Dubai in person at event time or report on the event remotely

To attend Expo 2020 or cover Expo 2020 remotely using content and assets generated by Expo, you must be accredited. 

To kick off your journey with Expo 2020, please ensure that you:

1. Register to access our Media Information System, Tawassul at https://media.expo2020dubai.com.

Tawassul is regularly updated, providing the latest content assets, including press releases, photographs, audio and video, the electronic media kit, and information on broadcast and photography operations. It also provides you with important information and updates on facilities and services such as media accreditation, visa information for international accredited media, and permits. Access to other media-related systems (Media Asset Management System and Media Bookings System), which will be launched in Q2 2021, will only be permitted to accredited media (see below). Information about these systems can be found on Tawassul.

2. Once registered, submit an Expo 2020 Media Accreditation expression of interest. 

Within this expression of interest, please appoint an Accreditation Liaison Officer (ALO) from within your organisation who will act as the single point of contact with Expo 2020 for media accreditation. Following this, approved media organisations will be provided login details and instructions for the accreditation system to enable them to submit applications.

About World Expos:

In 1851 the Crystal Palace was the centrepiece of London’s Great Exhibition – the first World Expo. It celebrated the man-made industrial wonders of a rapidly changing world. Architecture, contents and a theme, ‘Industry of All Nations’, were combined to create a big idea of nations meeting nations in shared technological and commercial progress. In more recent years, participants in World Expos, including governments, international organisations and companies, have gathered to find solutions to universal challenges and to promote their achievements, products, ideas, innovations, their national brand, and their nations as destinations for tourism, trade and investment. 

World Expos are held under the auspices of the Bureau International des Expositions (BIE), the intergovernmental organisation responsible for overseeing and regulating international exhibitions (‘Expos’) and for fostering their core values of Education, Innovation and Cooperation. Today, four types of Expos are organised under the BIE’s auspices: World Expos, Specialised Expos, Horticultural Expos and the Triennale di Milano.