Cairo: Teleperformance (Paris:TEP) Egypt, a subsidiary of the worldwide leader in outsourced omnichannel customer experience management, has been recently recognized as one of the best places to work in Egypt and in the BPO industry. Best Places to Work is an international certification program providing employers in different countries the opportunity to learn more about the engagement and satisfaction of their employees and honor those who deliver an outstanding work experience with the highest standards in regards to working conditions. The company received outstanding scores across several aspects of their workplace such as leadership, learning opportunities, organizational culture and personal growth of the employees resulting in its recognition among the employer of choice in Egypt.
“This award represents everything we strive to do every day not only for our employees, but also for our customers, stakeholders and community. This might be our first certification year and certainly won’t be our last!” said Moustafa Fahmy, CEO for Egypt.
“Our employees are our assets and we always strive to cultivate a positive engaging work environment for them, Best Places To Work in Egypt has helped us reaffirm that what we work towards every day is recognized and valued by our industry!” said Maha Fahmy, HR Director for Egypt.
“Despite the disruption brought about by the pandemic, Teleperformance Egypt has succeeded in maintaining a culture that cares deeply about quality and wellbeing of the employees where the organization takes pride in the ongoing efforts to develop, support and uplift employees in every facet of their roles” said Hamza Idrissi, Program Manager for Egypt.
ABOUT TELEPERFORMANCE GROUP :
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: ROCH.PA – Bloomberg: TEP FP), the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s leading companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent.
ABOUT BEST PLACES TO WORK PROGRAM:
Best Places To Work is a global HR certification program that certifies and recognizes leading workplaces in many countries around the world. Our proprietary assessment analyzes a company’s attractiveness through a two-step process focusing on 8 Workplace factors including culture, leadership, opportunities for growth and people practices. Beside the employee satisfaction survey, we conduct an HR assessment focusing on HR practices implemented in the organization against our global people framework standard.