ropes in Peeyush Jain as Chief Technology Officer from Embibe, which was acquired by Reliance Jio.


The seasoned technology executive joins the leadership team to strengthen and support global expansion

Peeyush Jain, Chief Technology Officer,

Dubai:, the world’s leading customer support automation platform, today announced Peeyush Jain will be joining the company as Chief Technology Officer. 

Jain, who has 15+ years of experience and expertise in leading Engineering teams, was previously associated with AI learning and score improvement platform Embibe, which was acquired by Reliance Jio. 

At, he will be leading teams across technology, infrastructure, and machine learning.

“I am extremely excited to have Peeyush on board with us. His experience and skills will strengthen and enhance’s offerings. Personally, I could not have asked for a better new year gift,” said Gaurav Singh, Founder and Chief Executive Officer of 

Jain is an IIT Kanpur alumni. He started his journey with British Telecom and has been associated with critically acclaimed product organizations such as Quikr, Commonfloor, Embibe, and more.

“ is dramatically changing the way brands support their customers. Their breakthrough solutions in transforming and automating customer support are exciting and I am delighted to be a part of this organization” said Jain. “An enhanced technological strategy will deepen the level of service we can provide to our customers, and help exceed expectations for performance and availability” he adds. 

About is the world’s leading customer support automation platform that enables businesses to deliver delightful support experiences to their customers across channels. helps brands securely, effortlessly, and accurately scale up their customer support and is used by over 5,000 brands globally, including Decathlon, Cleartrip, Dar Al Arkan, Fetchr, Livpure, Adani Capital, DSP Mutual Fund, Rentomojo, Scripbox, and many more.