Hotel employees take annual survey to maintain highest standard of service to guests and visitors
Dubai, UAE: Al Bustan Centre and Residence, the popular hotel-apartment among tourists and businessmen in the heart of Dubai, recently conducted its annual Employee Satisfaction Survey which aims to help gain informative data from hotel staff and management in providing the best service to the hotel guests and visitors.
Conducted every year, the main goal of the survey is to assist in building a sense of trust and cooperation among the hotel employees and the management. The areas covered in this survey are: Organization Morale, Job Satisfaction, Human Resources Support, Organization Communication, Organization Leadership, Work Place Condition, and Pay and Benefits.
The responses from the hotel employees help the management to understand them better and take necessary actions on overall status of work place culture. The reviews will be further used for working on the long term organization goals and employee engagement.
Everyone has showed their support and provided their objective views and opinions on what they have experienced while doing their daily work in the property including employees from Housekeeping, Engineering, Food and Beverage, Mall Management, Sales and Marketing, Accounts, and Purchasing.
Moussa El Hayek, Chief Operating Officer of Al Bustan Centre and Residence, said: “We, at Al Bustan Center and Residences, always give high priority in providing exceptional service to our guests and visitors. The Employment Satisfaction Survey is done sontinuously to further improve the quality of our employees’ performance to consistently represent our values and standards in being one of the most-sought after hotel apartment in the region”.
Al Bustan Centre & Residence:
Al Bustan Centre & Residence provides the finest family getaway in the form of a residential and shopping complex. An expansive shopping mall with over 95 outlets attached to the property offers the convenience of modern day one-stop shopping. Al Bustan Centre & Residence is ‘your home away from home’ and sets the perfect balance between time for you, your children and family. The property comprises 640 suites, a swimming pool, 2 restaurants on-site, fitness facilities, business center and meeting rooms. Al Bustan Centre & Residence is situated within easy distance from Dubai’s business district, is just 50 meters away from Al Nahda Metro Station and just five minutes away from Dubai International Airport and seven minutes from downtown. Its strategic location also allows its residents and visitors a smooth access to other emirates including Sharjah, Ajman, Fujairah and Ras Al Khaimah.