Empower emphasizes automation in its operations


Dubai, UAE: Emirates Central Cooling Systems Corporation PJSC (Empower), has confirmed noticeable progress in establishing automation and digitization in all its technical and administrative operations with the approaching end of 2022. This has contributed in enhancing performance rates, efficiency level and productivity, reducing costs and expenses, increasing revenue flow, and improving customer experiences to the levels that exceed expectations, the company stated. Empower strengthens its digital leadership as the first district cooling company to implement electronic registration in the region to avail its services, achieving new levels of happiness for individual customers, tenants and building owners, that helps saving time, effort and cost for them, obtaining services and completing related transactions without the need to visit any of its customer service centers or company’s head office.

His Excellency Ahmad bin Shafar, Empower CEO said, “the digital transformation and automation in all operations of the organization are necessary to enhance levels of efficiency and productivity, and thus reduce costs and increase revenue flow, through diversification of services in addition to improving customer experiences. Since its inception, we have anticipated this and invested in digital infrastructure to ensure the automation of all operations in stages.”

”Empower is keen to contribute to strengthening Dubai’s position as a global center and a major incubator for digital technology, and to achieve the Dubai 10X initiative launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai and constitutes a work approach for the government of Dubai.” Bin Shafar added. “Dubai is to advance the Emirate towards leading the future, and make it ten years ahead of world cities through innovation. The company participates in shaping the future of the United Arab Emirates during the next fifty years, to be the best country in the world by its centenary in the year 2071″, he concluded.