Radisson Blu Dubai Media City and Park Inn by Radisson Motor City are excited to announce the well-deserved promotion of Phil Roberts to the position of Cluster Hotel Manager. In this diverse and challenging role, Roberts will oversee the operations of two great well established Dubai Hotels: the Radisson Blu Hotel Dubai Media City and the Park Inn by Radisson Dubai Motor City.
Phil’s journey within the Radisson family began as the Director of Food and Beverage at Radisson Blu Hotel Dubai Media City having joined from a Hotel Manager role at a European resort Hotel. During his Radisson tenure he began managing a diverse portfolio of five dining venues including front and back of house operations, as well as a large catering operation. From there Roberts moved up into the Director of Hotel Operations role, managing the Hotel operations in their entirety. Roberts oversaw outlet renovation, concept implementation as well as key capital projects for Hotel investment, whilst overseeing all department operations delivering consistent high standards of service quality as the loyal returning guests of Radisson Blu Dubai Media City have come to expect, and rightly demand, over the last seventeen years.
In his new capacity as Cluster Hotel Manager, Roberts will begin the challenge of leading the operations of the Motor City market leading Park Inn Hotel, one of the highest achieving Park Inn Hotels in the brand globally for guest satisfaction results. This will include the Hotel’s outside catering operations and event management.
James Berry, the Cluster General Manager for Radisson Blu Hotel Dubai Media City and Park Inn Hotel Motor City, is very proud to see Roberts to continue to develop, “I am delighted to witness Phil’s remarkable journey from Director of Food and Beverage now to Cluster Hotel Manager. It is important to develop careers for our people, and grow our talent for our Radisson family as leaders of the future, but sometimes it is easier to get out of someone’s’ way, as in this case with Phil. Over the past 3 years, he has consistently demonstrated his passion, diligence, and invaluable contributions to our brands, and got the results he deserved. I have full confidence in his ability to drive outstanding performance across all operational aspects in both Hotels.”
In his own words, Phil Roberts shares his excitement for his new role, stating, “I am deeply honoured to be entrusted with the responsibility of shaping and executing the operational strategy of these two exceptional Radisson hotels. Since joining the Radisson Hotel Group, I have taken immense pride in delivering and demonstrating high standards of guest care, and I am excited to get the chance to apply those standards to a new bigger challenge.”
RADISSON HOTEL GROUP:
Radisson Hotel Group is an international hotel group, operating in EMEA and APAC with over 1,150 hotels in operation and under development. The international hotel group is rapidly growing with a plan to significantly grow the portfolio. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
The Radisson family of brands portfolio includes Radisson Collection, art’otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.
Radisson Rewards is Radisson Hotel Group’s loyalty program, which delivers an elevated experience that makes Every Moment Matter. As the most streamlined program in the sector, members enjoy exceptional advantages and can access their benefits from day one across a wide range of hotels in Europe, Middle East, Africa, and Asia Pacific.
Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.
At Radisson Hotel Group we care for people, communities and planet and aim to be Net Zero by 2050 based on the approved near-term Science Based Targets. With unique solutions such as 100% carbon neutral Radisson Meetings, we make sustainable hotel stays easy. To facilitate sustainable travel choices, all our hotels are becoming verified on Hotel Sustainability Basics.
The health and safety of guests and team members remain a top priority for Radisson Hotel Group. All properties across the Group’s portfolio are subject to health and safety requirements, ensuring we always care for our guests and team members.
