Enhancements include support for scaling up to 200k clients per customer instance, new reporting APIs and enhanced integration with Riverbed SaaS Accelerator.
Dubai, United Arab Emirates: Riverbed today announced expanded product capabilities and strong market momentum of Client Accelerator, with nearly 100% sequential growth, as IT organizations look to accelerate business-critical applications and performance of remote employees as increasingly more employees Work From Anywhere.
Delivered in a software form factor, Client Accelerator extends best-in-class optimization and acceleration technology all the way down to the end user – laptops or desktops – eliminating performance problems caused by network congestion, latency, and increasingly unpredictable last-mile networks, providing accelerated access to on-prem, IaaS, or SaaS-based applications, even in less than ideal user conditions and regardless of location. Client Accelerator reduces network data congestion by up to 99% and offers up to 10x faster and reliable performance for business-critical SaaS apps, on-prem applications and IaaS cloud workloads. As a result, the user experience of business-critical applications significantly improves along with employee productivity.
Client Accelerator feature enhancements include added support for scaling up to 200k clients per customer instance, new reporting APIs and enhanced integration with Riverbed SaaS Accelerator, which eliminates network inhibitors that impact the user experience of key SaaS apps such as Office 365 and Microsoft Teams Live Events and Stream Video, Salesforce, Box, ServiceNow and more. In addition, both SaaS Accelerator and Client Accelerator will be available on the Microsoft Azure Marketplace during November 2020.
“In the continued Work From Anywhere reality, Client Accelerator offers a path to fast, consistent and available enterprise applications wherever employees do their work,” said Dante Malagrino, Chief Development Officer at Riverbed. “While there was an immediate and significant increase to remote working at the start of the pandemic, we expect to see a long-term shift toward employees increasingly working from anywhere, including hybrid work environments, where employees spend half the time in the office and the rest of the time remote at home, client locations, at cafes or while traveling for business. We’ve experienced significant market momentum and customer demand for Client Accelerator, as IT and business leaders are looking to deliver strong user productivity and performance regardless of where an employee resides.”
By eliminating performance problems caused by network latency, congestion and unpredictable competition for last-mile network access, businesses can move from remote workforce triage to achieving improved customer/client/employee satisfaction, faster time to market, increased pipeline/revenue, improved reputation and lower cost/risk to the business. Organizations globally, across all industries have been deploying Client Accelerator to accelerate the performance of their remote and hybrid workforces.
Case Study: ERM – Efficient Collaboration and a Mobilized Workforce
By using Client Accelerator, Environmental Resources Management (ERM), a leading global provider of environmental, health, safety, risk, social consulting, and sustainability related services provides accelerated access to centralized files and applications to 5,500 employees (in 42 countries and territories) who are working remote from home or at a client location. A 15MB Excel file or 30MB PowerPoint file that previously took minutes to open without Riverbed Client Accelerator now opens in a few seconds. Company-wide, the time savings are significant – if half of ERM’s 5,500 employees open three large files a day and save just one minute each time, ERM gains 137 hours of work time daily, the equivalent of an extra 17 employees year-round.
ERM and the Company’s consultants experienced no downtime in the transition to work from home during the pandemic, and no drop in productivity. “I can’t overstate the value of Riverbed for collaboration among people in different locations,” said Ian Trueman, IT Operations Director at ERM. “With Riverbed Client Accelerator, we’re working as efficiently from home as we did in the office. Our clients are impressed.”
Riverbed enables organizations to maximize performance and visibility for networks and applications, so they can overcome complexity and fully capitalize on their digital and cloud investments. The Riverbed Network and Application Performance Platform enables organizations to visualize, optimize, remediate and accelerate the performance of any network for any application. The platform addresses performance and visibility holistically with best-in-class WAN optimization, network performance management (NPM), application acceleration (including Office 365, SaaS, client and cloud acceleration), and enterprise-grade SD-WAN. Riverbed’s 30,000+ customers include 99% of the Fortune 100.