The Red Sea Development Company becomes one of the first Middle Eastern developer to achieve certification for quality management

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The company has been awarded ISO 9001: 2015, the highest level international certification in quality management systems for design and construction of real estate assets

Riyadh: The Red Sea Development Company (TRSDC), the developer behind the world’s most ambitious regenerative tourism project, is one of the first company’s in the Middle East to achieve the ISO 9001:2015 certification for quality management for design and construction of assets.

Bureau Veritas, the world-leading testing, inspection, and certification company, conducted an audit on TRSDC’s approach to design and construction. It awarded TRSDC the ISO 9001: 2015 certification in recognition of its excellent quality management systems, which enable the company to deliver robust projects to the highest international standards. 

“Developing a quality management system quickly has been critical as we deliver a multi-billion-dollar giga project from the foundations up. Building a robust delivery system is a journey, and we believe we are on the right path, demonstrated by this remarkable achievement in becoming one of the first company’s in the region awarded this certification,” said John Pagano, CEO of TRSDC.

TRSDC’s quality management systems have been under development since the inception of the company in 2018. TRSDC has continued to improve its approach, integrating its construction management platforms across the business allowing for greater oversight on various projects from the planning, design, and construction stages.

This has allowed TRSDC to identify issues more rapidly, improve workflows and automate with best-in-class technology. The approach is unique for a development of this scale and size, and a major contributor to TRSDC’s success.

Ian Williamson, Chief Projects Delivery Officer at TRSDC, said: “From the outset, we embarked on creating policies, plans, procedures, processes, workflows and forms for everything we do in the realm of Project Delivery; planning, design, procurement, construction, health, safety and environmental management and project controls.  Having tested, validated and refined these procedures manually for 18 months, we engaged Enstoa to support the automation of our tailored approach to quality assurance and quality control.” 

“This certification is a tribute to the considerable efforts made to integrate quality systems across all platforms within project delivery. We wanted the certification to evidence we have quality management policies, processes and procedures that are best in class and we intend to remain agile and continuously improve systems based on lessons learned,” he added.

Most real estate developers rely on consultants to manage their quality systems, processes, and procedures, however, TRSDC created and managed its own quality management systems. This certification was earned through its commitment to quality control and assurance to deliver first class projects, which led to the company being the first to achieve this accreditation in the region.

Muhammad Haris, Certificate Business Line Manager – Bureau Veritas said: “The purpose of the ISO 9001 certification process is to help companies develop a robust Quality Management System (QMS) that drives continual improvement. We are pleased to award TRSDC because not only does it meet the strict criteria but can also demonstrate a serious and responsible approach to quality management systems.” 

The Red Sea Project has already passed significant milestones and work is on track to welcome the first guests by the end of 2022, when the international airport and the first hotels will open. Phase one, which includes 16 hotels in total, will complete in 2023.

Upon completion in 2030, The Red Sea Project will comprise 50 resorts, offering up to 8,000 hotel rooms and more than 1,000 residential properties across 22 islands and six inland sites. The destination will also include luxury marinas, golf courses, entertainment and leisure facilities

The Red Sea Development Company is a closed joint-stock company wholly owned by the Public Investment Fund (PIF) of Saudi Arabia. TRSDC was established to drive the development of The Red Sea Project, a luxury, regenerative tourism destination that will set new standards in sustainable development and position Saudi Arabia on the global tourism map.

The project is being developed over 28,000 km2 of pristine lands and waters along Saudi Arabia’s west coast and includes a vast archipelago of more than 90 pristine islands. The destination also features sweeping desert dunes, mountain canyons, dormant volcanoes, and ancient cultural and heritage sites. The destination is designed to include hotels, residential properties, leisure, commercial and entertainment amenities, as well as supporting infrastructure that emphasizes renewable energy and water conservation and re-use.

Activity for the first phase of development is well underway and is on track to be completed by the end of 2023. The project has surpassed significant milestones, with over 500 contracts signed to date, worth more than SAR 16 bn ($4.2bn).

The 100-hectare Landscape Nursery, which will provide more than 15 million plants for the destination, is now fully operational. There are nearly 8,000 workers currently on-site and 80km of new roads are now complete. The Construction Village, set to house 10,000 workers, is now open and development is progressing well at the Coastal Village, which will be home to around 14,000 people who will eventually work at the destination.