Zain Omantel International (ZOI) and du join forces to revolutionize Roaming Services in the Middle East and Africa

  • ZOI and du collaborate to expand and enhance international roaming services across nine countries
  • The partnership promises to deliver exceptional voice, messaging, and data roaming services, while simultaneously improving customer experience and operational efficiency.

Dubai, UAE Zain Omantel International (ZOI), the Middle East’s premier international wholesale powerhouse, has recently formed a strategic wholesale international agreement with du, from Emirates Integrated Telecommunications Company (EITC). The partnership guarantees exceptional voice, messaging, and data roaming services powered by advanced 5G technology connectivity.

The collaboration will significantly improve the customer experience for ZOI and du end-users across two continents. The partnership aims to expand and enhance international roaming services across nine countries, including the UAE, Kuwait, Oman, Saudi Arabia, Bahrain, Jordan, Iraq, Sudan, and South Sudan. 

Sohail Qadir, ZOI CEO said, “This agreement between two innovative entities further demonstrates our commitment to transforming the business and creating synergies while extending our reach and capabilities to provide the highest quality services to our customers. By leveraging our combined expertise and resources, we are confident that we can deliver enhanced connectivity and convenience for customers in the UAE and across ZOI’s operational countries.”

Fahad Al Hassawi, du CEO commented, “The partnership between ZOI and du signifies a pivotal move in our joint pursuit of providing exceptional telecommunication services to our valued customers. With the substantial roaming traffic exchange in the UAE, our collaboration enables us to harness each other’s unique strengths, positioning us at the forefront of shaping the future of roaming. This partnership is dedicated to delivering a seamless and effortless experience for travelers throughout the region, surpassing their expectations and setting new industry standards.”

The partnership with du marks a significant milestone in the consolidation of Zain and Omantel’s wholesale business through ZOI, aimed at achieving Group synergies and creating value for partners. 

ZOI is revolutionizing the wholesale telecommunications sector by offering a unique proposition that combines the strengths of both parties to deliver unparalleled service and support to customers worldwide. It further solidifies ZOI’s position as the only truly pan-regional network connecting all countries in the Middle East to a vast international network and offering a comprehensive portfolio of services and solutions to meet the increasing demands of wholesale customers.

About ZOI:

Zain Omantel International (ZOI) is the Middle East’s premier wholesale powerhouse serving regional operators, international carriers, global Hyperscalers, and cloud providers seeking services within the region and beyond. The first-of-its-kind joint venture signifies a substantial advancement in the telecommunications industry and is poised to become a global powerhouse due to Zain’s extensive regional presence and success in the retail and digital arenas, combined with Omantel’s exceptional wholesale capabilities and comprehensive international subsea and terrestrial networks. ZOI manages all international wholesale requirements of Zain and Omantel operations in eight countries, serving over 55 million customers. 

About du:

Operating under the steadfast umbrella of Emirates Integrated Telecommunications Company (EITC), du is an integral driver of the UAE’s economic, social and digital transformation. Thriving on digitally innovating all facets of the contemporary telecom experience, we touch the lives of millions of customers everyday as a dedicated enabler of connectivity, continuity and growth across consumer and enterprise segments. Whether delivering state-of-the-art Smart City infrastructure, bespoke enterprise ICT solutions, government communications, secure data solutions, or the very best in home entertainment and value, we are a reliable telco and ICT player shaping the future of communication for a more connected tomorrow.