Sharjah, United Arab Emirates, October 24, 2016: OMA Emirates, a provider of cutting edge technology solutions for the payment industry announced the achievement for its ISO 9001: 2008 Quality Management System across the organization. It reiterates the company’s commitment to provide internationally recognized quality and high customer service levels.
The independent evaluation was undertaken by Worldwide Quality Assurance (WQA) and has standardized the company’s organizational policies, process flow, Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs). While raising the customer confidence and complying with industry standards, it empowers the company with higher efficiency and output.
“Customer satisfaction and solution excellence have been our on-going priority. The ISO 9001:2008 certification further demonstrates our continued efforts to deliver and maintain stringent quality standards and we are already witnessing a higher customer satisfaction index. We are confident that the Quality Management System coupled with a deeper focus on skills enhancement will boost response to customer requirements and will subsequently have a positive impact on our business growth. I am extremely proud of our team for their all their efforts and dedication in maintaining customer expectations,” said, Niranj Sangal, Group CEO, OMA Emirates Group.
About OMA Emirates Group:
Middle East based OMA Emirates Group is a leading provider to the payment industry with cutting edge technology solutions for card personalization, payment issuance and payment acquiring systems through a global delivery platform. The company aims to help businesses achieve the highest efficiency levels by drawing on it’s extensive research and experience with a large profile of high-performance businesses. OMA Emirates Group together with its strategic world class technology partners designs and delivers a seamless customer experience. The company is ISO 9001 certified. It has a presence in Eastern Europe, Africa and APAC.